Five Reasons why our Loyal Customers Always Come Back for More


As local jewellers, the loyalty of our customers always astounds us. However, if we’re being less modest, it really shouldn’t: the level of customer service, and the range of services that we offer our customers is difficult to rival.

Never shopped at your local jewellery store? Here are just some of the reasons and services that keep our loyal customers coming back for more!

1.  Our Extensive Range

Of course, any shop is only as good as its stock. And one of the reasons that our customers keep coming back for more is our extensive range of different items.

We stock an excellent range of watches, perfect as a gift or for yourself. Our designer watch ranges include Sekonda and Rotary watches, and within these we also have a diverse variety of timepieces available.

When it comes to jewellery, we are stockists of the fabulous Kit Heath Jewellery collection, as well as Tianguis Jackson, amongst other ranges. Kit Heath is a classic British jewellery designer, who has been making beautiful sterling silver jewellery for the past twenty five years, to create a beautiful collection of contemporary, on trend pieces. The Tianguis Jackson range is a stunning collection of Mexican inspired handmade jewellery brought to life in UK hallmarked sterling silver. Plenty of choice, therefore, to suit all styles and budgets!

2.  Jewellery Repairs on the Premises

If you require jewellery repairs, you’ll want to know that your precious pieces are in safe hands. That’s where a visit to your local jewellery shop really comes into its own. All jewellery repairs at E.K. Jewellers are carried out on the premises, which means that you can rest assured that there is no risk of your pieces being lost in transit, which can happen with those shops which send off your jewellery to be repaired elsewhere.

So what repairs do we carry out on site? Pretty much anything and everything you’d ever require! This includes pearl restringing, rhodium plating, stone resetting, and the repair of broken links and chains.

3.  Watch Services

If you already have a watch that you love, but need it to be serviced or perhaps need a new watch battery, then visit E.K. Jewellers. Like many local jewellery shops, we are able to give your watch a once over and replace its battery if required. We also stock plenty of replacement watch bands if yours has seen better days.

4.  Something a Little Different…

Sometimes, we all want something which is completely different to everything else we own. Step in our bespoke jewellery services! We can create a piece from scratch for you, or we can remodel a piece which has been handed down or which is no longer your taste or style into something which is completely unique and tailored to your exact tastes.

5.  Fantastic Customer Service

Of course, the big reason that our customers keep coming back to us is our fantastic customer service. Here at E.K. Jewellers, we pride ourselves on how we get to know our customers and make sure they receive the service which our loyal clients have come to know and love.

E.K. Jewellers is based in Hainault, close to Ilford, and we are so grateful that our customers from Barkingside Chigwell, Gidea Park, Woodford and Loughton have remained loyal over the years. And with reasons like these, it’s easy to see why!

Posted on by Ian Tubby.